Effective Date: April 2025

Welcome to raffinée the label. This website is operated by raffinée the label. Throughout the site, the terms “we”, “us” and “our” refer to raffinée the label. By accessing or using any part of the site, you agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and policies referenced herein and/or available by hyperlink.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

1. Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or territory of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws).

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve:

• transmissions over various networks; and
• changes to conform and adapt to technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks.

3. Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions.

4. Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice.

We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the service.

5. Products or Services

Certain products may have limited quantities and are subject to return or exchange only according to our Returns Policy.

We make every effort to display as accurately as possible the colours and images of our products. We cannot guarantee your computer monitor’s display of any colour will be accurate.

We reserve the right to limit the sales of our products to any person, geographic region or jurisdiction, including restricting international shipping.

6. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

7. Optional Tools

We may provide access to third-party tools over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind.

8. Third-Party Links

Certain content, products and services available via our service may include materials from third parties.

We are not responsible for examining or evaluating the content or accuracy and do not warrant and will not have any liability or responsibility for any third-party materials or websites.

9. User Comments, Feedback and Other Submissions

We reserve the right to edit, copy, publish, distribute, and otherwise use any comments that you forward to us. We are under no obligation to maintain comments in confidence, to pay compensation for them, or to respond.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Errors, Inaccuracies and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, and availability. We reserve the right to correct any errors and to update information without prior notice.

12. Prohibited Uses

You are prohibited from using the site or its content:

• for any unlawful purpose;
• to solicit others to perform unlawful acts;
  
  to violate international, federal, state or territory regulations;
• to infringe upon our intellectual property rights;
• to transmit viruses or malicious code;
• to collect personal information of others.

We reserve the right to terminate your use of the service for violating any of the prohibited uses.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free.

To the fullest extent permitted by law (including under the Australian Consumer Law), raffinée the label disclaims all warranties and conditions, express or implied, in connection with the website and your use thereof.

Our liability for any breach of a consumer guarantee under the Australian Consumer Law is limited to:

• the replacement of the goods; or
• the supply of equivalent goods; or
• the payment of the cost of replacing the goods or acquiring equivalent goods.

14. Indemnification

You agree to indemnify, defend and hold harmless raffinée the label and our affiliates from any claim or demand arising out of your breach of these Terms.

15. Severability

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted, and the unenforceable portion shall be deemed severed.

16. Termination

These Terms are effective unless and until terminated by either you or us. You may terminate at any time by notifying us that you no longer wish to use our services.

17. Entire Agreement

These Terms constitute the entire agreement between you and us and govern your use of the service.

18. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Australia. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Queensland, Australia, unless otherwise required by applicable consumer laws.

19. Contact Information

Questions about the Terms of Service should be sent to us at: hello@raffineethelabel.com